Manager IT Security Operations

Profile

WHY **MEMBERS ONLY**SIGN UP NOW***.?
Are you ready for your next adventure? From down range to corporate positions around the world, we provide you with opportunities to grow your career while helping to make the world more secure.
**MEMBERS ONLY**SIGN UP NOW***. provides opportunities across every major continent for individuals who want to build successful careers in a fast-paced, growing industry. Legal, moral and ethical business practices remain at the cornerstone of our culture and **MEMBERS ONLY**SIGN UP NOW***. continues to be recognized for our emphasis on quality and compliance. This strong track-record of performance is supported by our deep relationships with our government and commercial customers. Our employees worldwide, the majority of whom are military or law enforcement veterans, have ambition and passion for creating a safer world. Join us to Secure Success!
RESPONSIBILITIES
The Manager, Security Operations is responsible for overseeing a hybrid SOC consisting of an internal, 8x5 Tier 1/2 SOC who monitor and support a geographically dispersed network and server infrastructure and an outsourced MDR/MMSP SOC. The candidate will lead the team in Tier 1/2 troubleshooting and problem solving using on-the-job experience, documentation (SOPs), knowledge bases, and deployed network and IT management tools. As the Lead, the candidate ensures Tier 1/2 Technicians are properly trained and remain proficient in techniques and systems as those evolve with time and technology. The Incident Manager will ensure SLA with the MDR and MSSP are maintained and be the key escalation point for unscripted events ensuring incident and problem management follow proper escalation procedures The candidate will create and execute a robust Quality Assurance Program to continually improve customer service, incident response close rate, and ticket and documentation quality.
Attend Weekly Op Meeting and provide key performance metrics and items of note from the previous week, as well as a summary of tickets that are classified as High priority
Contribute to the execution of Cyber Security operations, incident response, and investigations spanning across all functions of the Corporate Security organization
Rapidly and accurately determine the source of a security incident and moving quickly to identify and apply containment, mitigation, and remediation steps
Leverage the incident case management solution to document and report on incidents to meet audit compliance requirements
Conduct in-depth root cause analysis on complex malware and user/system behavior events
Design and implement threat and event analysis automation to improve the speed and accuracy of incident identification and mitigation
Develop and document enhanced event analysis and incident response processes and procedures
Provide technical leadership of a team
Develops solutions to technical problems and issues that are unclear and require deep technical knowledge
Other duties as assigned
QUALIFICATIONS
Bachelor's Degree required; 3 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
Minimum 3-5 years of experience in a SOC role, with 1 year of experience in a leadership role preferred
Hands-on experience with technology tools and technologies that are commonly used to implement security features
Experience with tools and techniques used by attackers to breach system security
Experience leading teams
Demonstrated ability to effectively communicate verbally and in written form
Strong working knowledge of computer networks, servers, and operating systems
Comprehensive understanding of virtual desktop infrastructure
Comprehensive understanding of virtual hosting environments and on-premise cloud systems
Flexible and creative at getting deliverables accomplished in demanding environments
Experience in the creation of routine and ad hoc reports
PREFERRED
Security
Certified Ethical Hacker (CEH)
GIAC Certified Incident Handler (GCIH)
ABOUT **MEMBERS ONLY**SIGN UP NOW***.
**MEMBERS ONLY**SIGN UP NOW***. protects critical priorities safely and efficiently around the world. Operating in 40 countries and based in the Washington D.C. area, our 22,000 **MEMBERS ONLY**SIGN UP NOW***. employees bring unparalleled dedication and passion for creating a safer world and upholding the highest standards of compliance, quality and integrity. As a leading global provider of risk management, security, humanitarian, training and operational support services to government and commercial customers worldwide, **MEMBERS ONLY**SIGN UP NOW***.' forward thinking solutions include a range of synergistic services, including background investigations, social intelligence tools, advanced training, logistics and life support, UAV and K9 services, and crisis response mitigation. At **MEMBERS ONLY**SIGN UP NOW***., our number one priority is to secure success for our customers. For more information, visit ****BENEFITS
**MEMBERS ONLY**SIGN UP NOW***. offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
Medical, Vision & Dental Insurance
Paid Time-Off Program & Company Paid Holidays
401(k) Retirement Plan
Insurance: Basic Life & Supplemental Life
Health & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Personal Development & Learning Opportunities
On-the-job Training, Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
WORKING CONDITIONS
Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday from 8:00 am to 5:00 pm, however some extended or weekend hours may be required.
PHYSICAL REQUIREMENTS
May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday.
Location(s):
Herndon, Virginia, United States
Virtual,

Company info

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