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Job Details

Associate Director Cloud Infrastructure Operations Remote

Location
Springfield, MO, United States

Posted on
Apr 12, 2021

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Description

The Associate Director, Cloud Infrastructure Operations leads the planning, design, and engineering of enterprise-level infrastructure and platforms related to cloud computing. The Associate Director, Cloud Infrastructure Operations requires a solid understanding of how organization capabilities interrelate across department(s).

Responsibilities

The Associate Director of Cloud Infrastructure Operations will be focused on the design and implementation of cloud compliance, metrics/reporting and cost optimization in multi-cloud environment - offering advisory services, strategic analysis, compliance and financial reporting and governance. The position will act as the lead on collaborating with Application & Product teams, Finance, Legal and Supply Management Services partners as well as with Cloud Engineering teams so they can optimize their practices for Cloud Operations. This will include generating and providing recommendations on how Humana should optimize usage of cloud services, compliance controls through analysis and develop automated reporting that enables teams to leverage best practices for running efficient cloud solutions.

If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Humana's Cloud Infrastructure Operations team could be the place for you!

Key Responsibilities:


Drives moderate to complex processing improvements through optimization, enhancements and implementation of new operational features and functions around cloud compliance, metrics/reporting and cost optimization.
Reporting and Analytics: design and maintain the technology and processes to automate data ingestion of compliance, forecast, usage, utilization, and other data to offer insight and optimization opportunities.
Provide senior level expertise on decisions and priorities regarding the enterprises overall cloud operation strategy, consumption and optimization opportunities.
Identifies, drives and assists in the implementation of opportunities to standardize cloud environments.
Knowledge of monitoring software for infrastructure monitoring as well as application performance monitoring including SLAs/KPIs and reporting approaches for the multi cloud platforms.
Experience creating advanced product level visibility/metrics that will help drive better business decisions and accountability.
Evaluate data patterns/outliers and derive insightful knowledge that will direct strategic and operational decisions.
Deliver the tooling and capabilities needed to enable cloud compliance, metrics/reporting and cost management roadmap/strategy.
Act as subject matter expert in advising on new and different cloud services and resources.
Executes data-driven decisions by delivering operational metrics by analyzing operational data to identify trends and potential problems.
A developmental mindset with the ability to discern patterns, drive efficiencies, and lower total cost of ownership for technology processes and solutions.
Define short, mid, and long-term cloud production operations strategy and roadmap.
Collaborate with vendor partners, maintain strategic relationships and identifying continuous improvement opportunities.
Develop opportunities to optimize costs and operational improvement with key infrastructure and service providers.
Monitor cloud consumption in various accounts and projects to determine areas for resource efficiency.
Experience providing chargeback, show-back, budgeting and forecasting as core capabilities of cloud financial management.
Ability to communicate at all levels within an organization and influence leadership.
Partner with clients on ongoing basis to help them understand their cloud spend and optimize it based on their unique needs.


Required Qualifications


Bachelor's Degree or equivalent experience
10 or more years of technical experience
5 or more years of resource management experience
Must be passionate about contributing to an organization focused on continuously improving consumer experiences


Preferred Qualifications


Advanced understanding of cloud platforms, consoles, and services (Azure, Google and AWS).
Deep understanding of the key concepts and practices of cloud observability, coupled with experience implementing robust systems that leverage metrics, logs, and traces to provide holistic state of the cloud operations.
A technical business acumen that ensures the organization is operating efficiently and effectively in a hybrid cloud environment.
Solid understanding of infrastructure and operation landscape with a focus on public cloud (Azure, GCP and AWS) technology and how it differs from traditional computing.
Ability to work with minimal supervision, making decisions based upon priorities, schedules and an understanding of business initiatives.
Passion for and skills in resource optimization to improve cloud efficiency.
Ability to apply critical thinking to all aspects of the position.
Detail oriented with excellent documentation skills/methodologies, who is able to successfully manage multiple priorities.
Proficiency in developing repeatable and efficient automation to codify and simplify end-to-end processes and methods in public and private cloud landscapes.
You have a deep understanding how to apply best practices around monitoring, alerting, and logging, and have implementation experience with one or more monitoring, alerting, and logging systems (Azure Monitor, AppInsight, SignalFX, Log Analytics, Splunk, Dynatrace, SentryOne, etc... ).
Deep understanding of core public & private cloud billing, cost management, and data visualization tools (e.g. Cloudability, Azure Pricing Calculator, AWS Cost Explorer).
Senior experience in Ansible, API queries, and Power BI is a plus.
Knowledge scripting using Python, as well as Perl, PowerShell, JavaScript, or similar scripting languages.
Strong analytical and reporting skills.
Leader and a team player with transformation mindset.
Strong organizational, task, and project management skills.
Self-driven and able to work across diverse technical and non-technical teams.
Strong written, verbal and interpersonal communication skills.
Ability to operate successfully in a lean, agile, and fast-paced organization.
Ability to communicate at all levels within an organization and influence leadership.
Azure and/or AWS certifications preferred
FinOps Certified Practitioner preferred


Additional Information

LI-#Remote

#Cloud

Scheduled Weekly Hours

40

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