Operations Support Specialist Nightshift

Profile

, Philippines

Job Family Group:

Trading Jobs

Worker Type:

Regular

Posting Start Date:

April 6, 2022

Business unit:

Experience Level:

Early Careers

Job Description:

Position description - Purpose

Shell Trading & Supply has a global portfolio of crude oil, refined products, LNG, chemicals natural gas, electrical power and CO2. Trading offices are located in the US, Canada, UK, Singapore, The Netherlands, Japan, Barbados, Dubai and Russia, with many other downstream entities situated across the globe. This role will be supporting the Trading and Supply business in the USA, working closely with the business stakeholders in that location.

We are interested in attracting people to our business who share our core working values of honesty, integrity and respect for others. We also want those who can build on our business vision, are prepared to accept accountability and can achieve great results through teamwork and while adapting to a changing business environment.

The successful candidate will exhibit many of the following characteristics:

o Solution oriented

o Great relationship builder

o Eager to understand business, business needs and ways of working

o Loves learning, is curious

o Ownership

o Anticipates customer needs

o Responsive

o Adaptable

o Creative

o Proactive

o Out of the box thinker

o Commercial acumen

o Determined

o Logical

o Organized

o Confident

This position is in Global Operations Commercial Services and is part of the Global Operations Support Team. The team provides administrative and professional support primarily to NA Trading and Supply Operations. The scope of the team changes as business needs change.

The successful candidate will be part of the Operations Support team in Manila which will support the USA Trading and Supply business in Houston. The team will provide administrative and professional support functions primarily for Operations. This role includes tasks critical to the completion of cargo movements such as the actualization of cargo movements and the periodic reconciliation of inventory positions. The scope of the team changes as business needs change.

Position description - Accountabilities

The booking all cargo movements and reconciliation of inventories in an accurate and timely manner - essential to keep the Profit/Loss and Exposure position accurate and up to date, to support effective Trading:


Manual booking of all cargo movement types including marine, truck, rail and pipeline
Monthly reconciliation of location and logistic system inventories
The identification and booking of necessary inter-book and regrade records; the identification of the correct trading strategies to allocate records to
The tracking of, accounting for and closure of all unclosed imbalances which lead to Prior Period Adjustments (PPAs)
Proactive handling and resolution of all received queries and requests
Proactive troubleshooting of errors which can prevent accurate booking and reconciliation:

System errors
System interface errors
Cargo documentation and monthly statement errors
Missing data
Incorrect deal and nomination entry

Work closely with interdependent groups such as Trading, Operations and Finance. Develop relationships with those teams and ensure that processes are working effectively and efficiently
Generate key data reports for internal customers
File transaction records in line with Group Records Management policies
Maintain Operations manuals and other material in the Operations on-boarding website, together with desk leads.
Participate in assigned LEAN or Continuous Improvement projects, building knowledge and experience of methodology and tools
Routinely examine existing and new procedures. Seek process improvements and efficiency. Support ad-hoc projects assigned by Team Leader
Maintain “first time right” mentality and behaviours.
Assistance with audits when required.
Collaborate with team members and stakeholders to share learnings and best practices


Position description - Dimensions

The team is part of a Global Operations Support Team within Trading and Supply Operations. Collectively the team handles transactional activity on behalf of Commercial Operations such as movement actualization, periodic reconciliation tasks, invoice processing, the creation and maintenance of essential system Master Reference Data, and internal reporting. Customers include companies within the Shell Trading network and its Supply company affiliates. The work is carried out using a wide range of Trading and Scheduling IT Systems such as Endur, GSAP and RADAR. Continuous Improvement is a core function of the team.

Experience and Qualifications Required


Previous experience of working with US customers an advantage but not essential
University degree and/or equivalent work experience.
Close cooperation with many different stakeholders both internal and external (i.e. 3rd party depots, vendors, SBOs, Trading, Operations, Finance).
Autonomous working manner and proactive problem resolution (incumbent is driver for troubleshooting)
Evidenced ability to backfill for co-workers and taking on additional projects
Evidenced ability to understand end to end processes and the impacts of those processes on the book of record
Evidenced ability to react to customer requirements in a timely, effective manner
Deliver constant good results and work accurately, also under time pressure
Must be able to deal in a flexible way with competing priorities and be able to maximize value in a fast-paced environment.
Evidence of an orientation towards learning and application of that learning to problem solving
Knowledge of Endur is an advantage but not essential
Working knowledge of LEAN or other CI tools will be highly considered
Proficiency in Microsoft Excel


Personal Leadership Attributes

Authenticity


Act with personal integrity and transparency
Curious, eager to learn and express own view with humility


Growth


Embrace and adapt to change
Mindful of impact of own behaviour on Shell’s reputation


Collaboration


Establish strong working relationships with individual stakeholders
Listen to understand customer needs and perspectives


Performance


Work for the good of the team, support other team members to deliver
Understand how Shell generates value and makes money


-

Additional Job Description

Job Competency Profile


Compliance Control and Risk Management – Knowledge
Supply Chain Contracts and Negotiation – Knowledge
Trading Operation and Documentations – Knowledge
Application Usage - Tools/ Systems / Platforms - Knowledge
Commercial agility - Skill
Analyses and Solves Problems - Skill
Attention to Detail - Skill
Communicates and Persuades - Skill
Team Working - Skill
Maximizes Business Opportunities - Knowledge


DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

Company info

Sign Up Now - OperationsCrossing.com