Senior Process Improvement Professional Specialty Programs amp Infusion Strategies Remote

Profile

Description

Be a part of an interactive team with broad exposure and scope within Humana. Humana is seeking a positive and proactive individual to contribute to a high performing team that drives innovation and strategies which optimize clinical outcomes, member experience and total cost of care.

The Senior Process Improvement Professional analyzes, and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. The Senior Process Improvement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities


Responsible for the creation and management of the Specialty Programs and Infusion Strategy Team's quality program
Research best business practices within and outside the organization to establish benchmark data and platforms for process improvement.
Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity and reduced cost.
Determines how new information technologies can support re-engineering business processes.
Skills will be leveraged to ensure our specialty program and infusion strategies have appropriate methods for benchmarking, business process analysis and re-engineering, change management and measurement, and/or process-driven systems requirements.
Influence our organization strategies with an eye towards repeatedly processes which allow for scaling of future initiatives.
Presents confidently to senior leadership on all matters related to process improvement and quality.
Works effectively with multiple internal areas including, but not limited to, clinical strategies, compliance, risk and quality

Competencies
Acts Strategically : Has vision, anticipates future consequences and trends accurately; has broad knowledge and perspective; creates competitive and breakthrough strategies and plans.
Leads Change : Models agility, adaptability and an openness to new ways of thinking and operating. Guides and energizes others to embrace new opportunities arising from change. Inspires strong organizational performance through periods of transformation, ambiguity, and complexity.
Leads Positively : Leads by example to cultivate a climate of motivation, positive energy and meaning in work. Empowers and guides associates to take personal responsibility, encouraging them to productively learn, flourish, and strengthen team capacity. Assesses, selects, recognizes, and develops diverse talent to capitalize on competencies, ideas and passions.
Drives for Excellence: You are a continuous learner who encourages others to learn. By constantly upgrading your own work, you achieve results and outperform the competition
Builds Trust : You honor your word by doing what you say you are going to do
Collaborates: Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first. Develops and strengthens networks and relationships, both inside and outside the organization, that support company performance. Proactively and transparently contributes information and energy toward creating value with others.
Implementation/Execution: You are good at organizing and managing multiple priorities and/or projects by using appropriate methodologies and tools. Develops and optimizes end-to-end processes
Problem Solving: You are a problem solver with the ability to encourage others in collaborative problem solving. Acting as both a broker and consultant regarding resources, you engage others in problem solving without taking over.
Capacity Planning : Determines the requirements of a system, process, or work unit. Plans, analyzes and optimizes capacity to satisfy business requirements, predicts and mitigates constraints, plans enhancements to existing systems, processes or work unit capacity, and determines necessary resources required to provide adequate stability and performance in the most cost effective manner


Qualifications


Strong project management and organizational skills
Demonstrated delivery of business results
Ability to communicate effectively and deliver presentations to Humana executives
Able to give direction and make sound business decisions
Ability to assimilate, analyze, draw conclusions, and make recommendations from complex data
Flexible, dynamic personality who works well in a team environment and is also an individual contributor


Role Desirables


Bachelor's Degree or higher
Six Sigma Green belt certified or pursuing certification
MBA
Three years' experience in managed care
Experience in patient safety


COVID 19 Vaccination:

We will require full COVID vaccination for this job as we are a healthcare company committed to putting health and safety first for our members, patients, associates, and communities we serve.

If progressed to offer, you will be required to provide proof of full vaccination or documentation for a medical or religious exemption consideration where allowed by law. Requests for these exemptions should be submitted at least 2 week prior to your scheduled first day of work.

Interview Format:

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email/text correspondence inviting you to participate in a Modern Hire interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from **** with instructions to add the information into the application at Humana's secure website.

Scheduled Weekly Hours

40

Company info

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