Legal Department -- Operations Manager

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Legal Department -- Operations Manager
Birmingham, AL /
Legal - Legal Support /
Full Time
The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.
The Legal Department of **MEMBERS ONLY**SIGN UP NOW***. has an opening for an Operations Manager in the Birmingham, Alabama corporate office to support the Chief Legal Officer and to manage administrative staff, and the day-to-day operations of the Legal Department. This role will report directly to the Chief Legal Officer and will be indirectly managed by a Senior VP, Sr. Counsel. The ideal candidate will have prior management experience in a legal setting, a team-oriented approach to management, and exceptional communication and organization skills.
Responsibilities include:
Staff Management
Manage the Legal Department's administrative team including assistants, paralegals, and other administrative team members
Team attendance and PTO scheduling
Quarterly performance reviews, goals, and 1:1 team member meetings
Assess staffing needs, including workload allocation
Interview candidates for administrative staff position openings
Onboard new team members
Enforce Company and Legal Department policies and guidelines
Identify and schedule team training opportunities
Support existing and implement new team engagement opportunities
Operations Management
Improve Department efficiency
Use of conference rooms and supplies
Document management
Overall business processes of the team
Communicate to and on behalf of the Legal Department
Company intranet site updates
Team announcements and updates
Coordinate Legal Department events
Manage, prepare and update Legal Department Budgets
Document Management
Oversee maintenance of the Legal Department Library
Manage relationship with offsite document storage vendors
Monitor the Legal Department's adherence to the Company's document retention schedule
Systems Management
Serve as the Legal Department's liaison to systems vendors including Westlaw/Practical Law, Lexis, DM, PLI, and Legal Tracker
Ensure upgrades to systems are installed
Arrange for training as appropriate
Assist with budgeting/invoicing
Periodically assess effectiveness of systems for the Legal Department
Stay abreast of new tools introduced to market that may improve Legal Department operations
Participate in due diligence for new software considerations
Monitor ITSS Communications and respond as appropriate
Support For Chief Legal Officer
Coordinate preparation of Legal Tracker reports
Assist in the preparation of team meeting agendas
Participate in preparing and monitoring adherence to the Legal Department budgets
Conduct research as requested
Assist in the review of outside counsel performance and expenses
Qualifications include:
Prior management of staff, preferably in a law practice or corporate legal department
10 years of work experience, preferably in a law practice or a corporate legal department
Knowledge of information systems- Westlaw, Lexis, DM and Legal Tracker
Demonstrated project management
Budget management
Ability to effectively delegate duties
Exceptional written and verbal communication
At Protective, we are committed to providing an inclusive culture where all employees fully contribute and thrive. We have always been a values-driven culture. Doing the right thing and serving people are part of our DNA, and we believe that valuing and embracing different backgrounds and perspectives is what makes us unique.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.
We aim to protect our employees' wellbeing through a broad benefits offering. We protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with paid time off, paid parental leave, short-term disability, and a cultural observance day. We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and matching in 401ks. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.
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