Americas HR Operations Team Manager

Profile

Americas HR Operations Team Manager
at **MEMBERS ONLY**SIGN UP NOW***.
Lehi, Utah
BE PART OF BUILDING THE FUTURE.
Since our founding in 2009, **MEMBERS ONLY**SIGN UP NOW***. has empowered innovators to build a better world with data. In less than eight years, Pure reached $1B in sales, faster than nearly every enterprise company in history, and our incredible growth continues to outpace the competition.
Our mission? Give technologists their time back by delivering a modern data experience that empowers organizations to run their operations as a true, automated, storage as-a-service model seamlessly across multiple clouds.
The secret sauce? More than 3,000 team members (and growing!) around the world who join forces to invent the next big thing. And then the next one.
We’ve only scratched the surface of our ambitions
, and as we continue to gobble up market share, we’re blazing trails and setting records:
For
seven straight years, Pure has been named a leader in the Gartner Magic Quadrant
(five years in the MQ for Solid-State Arrays, and two in the newly created MQ
for Primary Storage).
Our customer-first culture and unwavering commitment to innovation have earned us a 2020 Medallia
Net Promoter Score
, certified by Owen CX,
in the top 1% of B2B companies
If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.
SHOULD YOU ACCEPT THIS CHALLENGE...
The Americas HR Operations Team Manager is an integral part of Pure’s Global HR Shared Services, focused on employees in the US and Americas, directly supporting client groups such as HR COEs, HRBPs, and HR Program Owners in our HR Shared Services group. The role ensures HR Shared Services delivers consistent high-quality HR services and support, resulting in exceptional customer experiences for stakeholders, managers, and employees.
Based in our Lehi, Utah office you will lead our regional HR Operations Team to support HR Programs and employee lifecycle events from pre-hire onboarding to terminations (hire to retire) in a centralized HR Shared Services model. You will oversee daily operations while meeting SLAs, own data compliance and auditing (SOX, ICFR), and report internally against Shared Services metrics. You will report to the Director, Global HR Operations and have direct reports in Lehi, UT as well as our headquarters in Mountain View, CA. You will partner with internal stakeholders such as IT Deployment, US Payroll, and internal HR CoEs to support all US and Americas based employees.
Responsibilities
Lead and manage a diverse team of Employees and contractors through flexing work scope and assignments during periods of volume spikes/troughs and ensure engagement is high during challenging periods
Oversee daily operations for Americas region (US, Canada, Brazil), including performance against SLAs and issue resolution
In conjunction with the Continuous Improvement Manager, identify and implement Workday business process improvements for global alignment and optimal employee experience
Own HR Compliance, including SOX quarterly samples and compliance with internal financial controls (ICFR)
Responsible for Workday data integrity, including transaction auditing, improvements to workflows, and troubleshooting cross-functional issues
WHAT YOU’LL NEED TO BRING TO THIS ROLE...
Minimum 5 years experience leading a People Operations Team in a shared services environment with in-depth knowledge and experiences with HR process execution, HR operations in a majority of HR practices/disciplines
In-depth knowledge of Workday and ServiceNow (or similar) with the ability to gather and analyze key data for optimizing services.
Ability to take initiative and be proactive in ambiguous situations, to work complex issues with attention to detail, and manage a high-performing team across multiple locations
Flexible & positive attitude; ability to shift priorities and manage through change
Ability to perform detailed data-driven analysis and root cause analysis with a view to highlight trends and issues, and to work toward solutions
Ability to partner with cross-functional colleagues, in HR, IT, Finance, Legal, etc.
Demonstrated effective communication and strong presentation skills
BE YOU—CORPORATE CLONES NEED NOT APPLY.
Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.
Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.
PURE IS COMMITTED TO EQUALITY.
Research shows that in order to apply for a job women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. You don't have to meet all the job requirements. If you believe you can do the job and are a good match, we encourage you to apply.
Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
If you need assistance or an accommodation due to a disability, you may contact us at
****
APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.
If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our
Applicant & Candidate Personal Information Protection Notice
DEEMED EXPORT LICENSE NOTICE.
Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.

Company info

Sign Up Now - OperationsCrossing.com