Location
Calgary, AB, Canada, Canada
Posted on
Sep 27, 2021
Profile
We are currently hiring an Operations Supervisor for Calgary, Alberta.
YOUR MISSION AT **MEMBERS ONLY**SIGN UP NOW***.:
Reporting to the Branch Manager, you will be in charge of the Cash Services Messenger team. On a daily basis, you will be responsible for planning, organizing, and managing the work of your teams and ensuring customer satisfaction.
We are looking for a passionate leader who will be able to establish great relationships with his/her unionized employees.
**MEMBERS ONLY**SIGN UP NOW***., Cash Services, is the #1 supplier of cash services in North America and offers you the opportunity of an exciting career.
WE OFFER:
*Competitive salary and benefits *Permanent position *Monday to Friday (0530h - 1330h) *Be part of a dynamic team *On-site parking *International company offering many career opportunities
ON A TYPICAL DAY YOU WILL:
*Plan, organize, and manage the work of your employees and ensure customer satisfaction *Investigate to verify and resolve customers and shippers complaints *Serve as a contact person for all workers from assigned territories *Implement schedule and policy changes *Conduct employee training sessions on subjects such as material handling, employee orientation, quality improvement and computer use *Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members *Participate in disciplinary process or settlements of grievances. *Monitor operations to ensure that staff members respect administrative policies and procedures, safety rules, union contracts, and government regulations *Monitor spending to ensure that expenses are consistent with approved budgets *Collaborate with other supervisors and staff members in order to formulate and implement policies, procedures, goals, and objectives *Prepare management recommendations, such as proposed fee or schedule changes *Conduct investigations, when necessary, in cooperation with internal or external agencies to determine causes of transportation accidents and to improve safety procedures
YOUR PROFILE:
*5 years' experience in administration and management of unionized employees *Available to work on an afternoon and weekend schedule *Excellent written and verbal communication skills (English) *Proficient in Microsoft Word, Excel, Outlook, and PowerPoint *Valid driver's license with a good driving record *Health and Safety management experience *Working knowledge of WCB reporting process *Possession acquisition license (PAL) If none, contingent of passing all necessary security clearance + courses provided *Driven by offering exceptional customer service *Sense of urgency, outstanding communication and problem solving *Strong teamwork and partnership orientation *Mechanical and/or electrical inclination is an asset
Interested in this job? Apply online or send your resume to ****!
Company info
Sign Up Now - OperationsCrossing.com