Director of Operations - Commercial Finance

Profile

See yourself at Twilio
Join the team as our next
Director of Operations - Commercial Finance
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support
diversity, equity & inclusion
wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
This position is needed to
drive operational excellence across our Commercial Finance operations globally across a team of 20 finance professionals.
Responsibilities
In this role, you’ll:
Drive best practices, process standardisation, deal rigor, reporting, and process improvements globally across Commercial Finance teams in NAMER, LATAM, EMEA, and APJ
Represent GTM Finance in monthly Sales Policy Governance Council & BI Governance Councils - deciding and updating key financial policies that govern our sales cycles
Work cross-functionally with Deal Strategy and Operations, Sales Efficiency, Enablement, and Legal teams to drive cross functional solutions reducing cycle times
Establish efficiency and operational metrics and consolidated reporting to measure, analyze and ultimately improve how Commercial Finance operates as a team
Publish recurring consolidated reporting to various stakeholders across Sales and Finance providing visibility into the operations of Commercial Finance
Drive adherence to internal controls, protocols and business processes
Establish project management and oversight across Commercial Finance initiatives
Establish review mechanisms with key stakeholders across product teams ensuring continual feedback loop of deal trends with Product Management priorities
Collaborate with the Enablement team on a continuous training and career development curriculum
Drive coordination between Segment, Flex, IoT, Email and TWLO specialist deal desk teams
Help establish the long term vision for the Commercial Finance function, identifying ways to gain cost leverage across our team
Participate in selective deal reviews with Sales and Sales Management
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
7 years of experience in progressive financial roles
Sales Finance experience at a SaaS company preferred
Deep understanding of P&L components, unit economics, commercial functions, and common GTM / software metrics
Experience operating across a matrixed organization, and driving pricing analysis for custom deals
Project management experience
Strong communication & analytical skills; experience presenting to C-level or equivalent leadership
Location
This role will be based in our
Dublin, Ireland
office.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for,
please consider other open positions

Company info

Sign Up Now - OperationsCrossing.com