Sr Manager Content Operations

Profile

Senior Manager, Product Content Operations

About us:

Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers.

Right along with Target’s distinctive retail brand, we are constantly improving and innovating our digital shopping experience. Are you ready to excel in the fast-changing retail environment? Are you curious about the guest and can see the shopping journey through their eyes? Then you’ll have success on the Digital Operations team, whose goal is to offer guests a seamless online shopping experience across our platforms—including Target.com and the store network’s fulfillment capabilities. Here, you’ll collaborate to create and implement the digital strategies that enrich the online experience through the right mix of personalization, simplicity and intuitiveness.  

PRIMARY FUNCTION

The Senior Manager Product Content Operations will serve a key role in the Guest Experience on Target.com.  This position will create digital standards to provide the right level of content for every item on Target.com.  The team will also hold business partners accountable to these standards through education and content audits.  This position manages the Content Operations team, supporting the Product Content Leads and Planners in achieving category specific strategies to ensure our Guest is getting exactly what they want with every digital experience. 

PRINCIPLE DUTIES AND RESPONSIBILITIES

Lead development of site-wide content standards to create a cohesive Guest Experience across all Target platforms

Prioritize technology development with our product partners to achieve content objectives

Lead the Content Item Certification Program to hold our business partners accountable for a best-in-class experience for all items on Target.com

Lead Product Content creation for Target , Target’s curated Marketplace initiative

Build out new Global capabilities to streamline process, reduce workload, and create new content capabilities that maximize our available resources

Provide subject matter expertise for key Item, Site Merchant, and Merchant partners to ensure our Item level experience is up to our site standards

Vendor Negotiations (3rd Party Content Providers):  Work with relevant 3rd party content providers, partnering to align services provided, contract pricing, contract negotiations and relationship management.

REPORTING/WORKING RELATIONSHIPS

·       Reports to Director, Product Content

·       Internal Clients:  Item, Site Merchandising, Merchandising, Target Marketing, In-house Creative, Product Design and Development, Packaging, Accessibility, Product Tools, Data Science

JOB REQUIREMENTS

MINIMUM REQUIREMENTS:

·       Four-year college degree with focus in business, marketing, editorial/creative, or related field preferred.

·       5-10 years experience within Product Content, Marketing, Site Merchandising, Item or Merchandising

·       Digital, e-commerce experience highly preferred

·       Proven leadership and decision-making skills

·       Strong partner relationship skills

·       Strong planning and organization skills

·       Assertiveness and strong initiative to drive change

·       Strong detail orientation with high degree of accuracy

·       Ability to be flexible, adapt quickly and work with ambiguity

·       Strong creative problem solving skills

·       Strong communication, presentation skills

·       Strong execution skills, self-motivated, able to set work plans and prioritize

·       Self-starter and able to thrive in a highly dynamic environment

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Company info

Target Brands, Inc.
Website : http://www.target.com/