IT Asset Management Specialist

Profile

IT Asset Management Specialist

at Pure Storage

Mountain View, CA

BE PART OF BUILDING THE FUTURE.

Since our founding in 2009, Pure Storage has empowered innovators to build a better world with data. In less than eight years, Pure reached $1B in sales, faster than nearly every enterprise company in history, and our incredible growth continues to outpace the competition.

Our mission? Give technologists their time back by delivering a modern data experience that empowers organizations to run their operations as a true, automated, storage as-a-service model seamlessly across multiple clouds.

The secret sauce? More than 3,000 team members (and growing!) around the world who join forces to invent the next big thing. And then the next one.

We’ve only scratched the surface of our ambitions

, and as we continue to gobble up market share, we’re blazing trails and setting records:

For

seven straight years, Pure has been named a leader in the Gartner Magic Quadrant

(five years in the MQ for Solid-State Arrays, and two in the newly created MQ

for Primary Storage).

Our customer-first culture and unwavering commitment to innovation have earned us a 2020 Medallia

Net Promoter Score

, certified by Owen CX,

in the top 1% of B2B companies

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

Pure Storage is seeking for an IT Asset Management professional that will handle the day-to-day asset lifecycle ranging from acquisition to retirement that includes: tracking and managing IT hardware assets throughout their life cycle; providing accurate and complete asset information

is available

to support financial reporting and forecasting; manage asset-related liabilities and risks; improve customer service and responsiveness; establishing a foundation for Asset Management services.

You

will independently be able to evaluate the current process, propose improvements, and implement them. This is a global role that supports the lifecycle management of hardware assets and configuration management information in support of an accurate and functional CMDB.

What You'll Do

Overall accountability for data quality, integrity, and security of Hardware Asset Management (HAM) Databas

e (we use ServiceNow)

Report to leadership the state of the CMDB via KPIs, regular dashboards, process lifecycle im

provement, and trend reports

Identify and drive process improvements directly and cross-functionally through your ability to facilitate buy-in

Maintain ownership over the internal asset management knowledge base for ongoing improvement and visibility to the organization

Work with the IT Team and regarding the timeline and status of purchase requests and deployment.

Inventory Management (Globally)

Develop and implement procedures for tracking company hardware assets to oversee chain-of-custody throughout their life cycles

Manage the procurement of hardware for timely delivery related to onboarding, offboarding, and break/fix support.

Maintain a desired stock level of specific products or items globally.

Ensure depot locations are always stocked with the items needed to keep employees productive

Promptly receive incoming inventory and maintain an impeccable workspace

Track warranties that expire, and hardware nearing EOL.

Conduct physical audits quarterly and share with IT/Finance

Work with Service Desk members in other regions to unify processes globally

Prepare phones, computers, and/or accessories for shipment to remote team members

Occasionally build and configure laptops for new hires, break/fix, and upgrades

Vendor / Supplier Management

Onboard new approved vendors

Quarterly supplier check-ins focused on improvements and challenges

Identify opportunities to improve distribution pipelines

Focus on International supplier strategy

Build pivotal relationships with our global vendors/suppliers and work through

logistical issues with professionalism.

Maintain vendor relationships and ensure commitment to contractual agreements

Analyze purchasing effectiveness and resolve purchasing issues.

Forecasting

Ensuring we have stock for New Hires and refreshes globally

Planning for stock shortages due to outside circumstances or constraints

Partner with Finance to outline budgets and address constraints

Work to maximize returns and minimize losses on assets

Essential Business Experience and Technical Skills:

Strong knowledge of IT software and hardware as well as five or more years’ experience working as an IT asset analyst

Superior people skills and ability to manage expectations on purchase status requests. Excellent communication and interpersonal skills.

Fundamental understanding of Process Management / Asset Management. Knowledge of CMDB, ITIL concepts, Experience in IT procurement and Inventory best practice process based on ITIL and ITAM framework

Working knowledge of service management principles, including management and understanding of relationship types of configuration items (CIs)

Proven ability and experience in executing strategic asset management processes successfully

Strong ability to carry out assigned tasks independently with little supervision

Good attention to detail and have wizardry spreadsheet skills (Google Sheets, Excel, etc.)

Preferred

BA/BS in related field strongly preferred

ServiceNow experience a major advantage

Possess IAITAM Certification, such as CHAMP, CSAM, and CITAM.

ITIL v3/v4 Practitioner

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. You don't have to meet all the job requirements. If you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

If you need assistance or an accommodation due to a disability, you may contact us at

TA-Ops@purestorage.com

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our

Applicant & Candidate Personal Information Protection Notice

DEEMED EXPORT LICENSE NOTICE.

Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.

Company info

Pure Storage
Website : http://www.purestorage.com