Operations Manager Product Intelligence

Profile

Who we are.

For 20 years, our mission has been to increase the presence and accessibility of natural and organic products to encourage healthier and more vibrant living. By leveraging SPINS’ industry-leading proprietary data and analytics, our technology enables deeper, more engaged relationships between Retailers, Brands and Consumers through our platform, web, and mobile products. At the core of our work lies a passion to create a culture of sustainable health & wellness.

The Operations Manager, Product Intelligence

oversees the development and ongoing prioritization and work queue of UPCs entering the Product Intelligence (PI) attribute database. This role will work closely with other internal teams such as customer support, data operations and product managers to effectively manage the queue of UPCs requiring a range of PI attributes and shape the mechanical turk needed to meet specified thresholds.

This person will leverage sound data analysis to proactively examine and improve UPC and attribute processes. Much of the improvements will focus on creating efficiency and increasing UPC and attribute throughput in order to propogate a variety of PI attribute offerings.

This people management role requires an individual who leads by example, possesses conflict management and natural curiosity. This driven, inquisitive and agile person should possess a strong, data-driven business sense paired with proactive interest in learning new technologies.

What You Will Do

Serve as the point of contact for UPC prioritization, proactively managing UPC workload and assignments across PI team members

Oversee PI’s attribute discovery function to ensure productivity, efficiency and integrity of UPC attribution added to PI’s product database

Track and communicate ongoing UPC prioritization and attribute completion by providing status updates and reports to enable data-driven actions

Develop and maintain KPIs to measure throughput and performance of PI Attribute Discovery team, including breadth of UPCs entering PI’s product database, pipelines for UPC activation, level of effort, etc.

Proactively find and implement opportunities to improve PI attribute methodologies through data interpretation and analysis, project planning, clear communication and analyst training, seizing opportunities to increase efficiency and improve accuracy

Support PI team managers and team members to meet collective department objectives for enhanced attribute and hierarchy efficiency, improved attribute data delivery, expanded UPC coverage, etc.

Develop & refine attribute processes and documentation guidelines related to PI Attribute Discovery, such as new UPC, Brand Position and Private Label classifications

Interview, mentor and train direct reports, providing feedback while supporting change management, learning and skill development through collaborative projects.

Build strong relationships across teams and with our internal customers to understand UPC and attribute deliverables and needs that impact PI UPC prioritization and attribute methodologies

Formulate improvements, define methodologies, best practices, and techniques to improve attribute data discovery processes

Explore, plan and implement projects for various Product Intelligence data and business initiatives and programs

Handle competing priorities and heavy project workloads; manage difficult feedback

What You Bring

While your talent and experience matters most, we have to mention these qualifications matter to us:

Bachelor’s degree, preferably in business or a science-related field

Ability to work independently as well as part of a cross-functional team

Self-motivated; able to work effectively in a fast-paced environment under pressure, adhering to deadlines

Adept at learning new technologies and business functions, working proactively to problem solve and take initiative

Familiarity with excel, file editor, relational databases, and/or other data management tools

Ability to analyze raw volumes of data to perform trend analysis or other insights

Desire to understand and interpret simple coding language, database infrastructure, and data structure

We’re even more impressed if you bring along your

BA/BS Bachelor’s Degree – 4 year degree in technology, science, operations management

Experience in data operations, data management or equivalent

Exposure to manufacturing settings

Ability to work effectively in a fast-paced environment under pressure, adhere to deadlines, deliver high-quality results and manage competing demands

Entrepreneurial drive to take ownership and lead a team

Competence in relational data management tools and basic coding language such as Access, Postgres, SQL, etc.

Demonstrated ability to engage, lead, influence and communicate

Strong leadership skills – must be able to work across departments and management levels

A strong business sense – ability to create strategy and execution in ambiguous environments

Strength in resolving conflicts and negotiating for optimal outcomes while simultaneously taking a confident stand to solving problems

Strong ability to analyze raw volumes of data to perform trend analysis or other insights

Qualifications Desired:

Experience in food, dietary supplements, and/or personal care product labeling/regulatory knowledge

Exposure to retailer or consumer packaged goods data

Advanced capabilities with power BI, SQL, or other large file editing and business intelligence applications

Exposure to XP or other Agile engineering teams

Exposure to Google Cloud Platform (or AWS or Azure)

What SPINS Offers

When we began working from home in March, we were committed to keeping the healthy and active SPINS culture for our employees. Keeping the culture is high priority to us as we have continued to hire and onboard new employees even while we worked remotely. We listen to employee feedback as we plan when and how we will return to the office in the future. While we can’t have some of our favorite in-office perks (plenty of snacks, onsite gym, and bike storage), we’ve continued to find ways to stay true to SPINS:

Virtual yoga, HIIT, and Kinstretch classes each week

Each employee is allotted 8 hours to use to volunteer with an organization of their choice.

Stay connected with other SPINS employees for a weekly PELOTON ride together

The SPINS Way

Direct

– We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.

Determined

– We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.

Passionate

– We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.

Collaborative

– We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution.

Company info

Spins LLC
Website : http://www.spins.com