Whether you succeed or fail in operations careers is going to depend on how well you implement the basic steps. Don't rush through to try to get a quick fix, and don't make inflated promises. Remember - if your first try fails, your superiors are going to be harder to convince next time. Operations management careers depend on the cooperation of everyone else, so take the time required to get it done right the first time. Here's a look at some of the factors you'll need to pay close attention to.
Attitude - Inventory accuracy is easier to maintain if everyone has the right attitude. Anyone who thinks that shortcutting to improve customer service is acceptable needs to think again. Otherwise, you'll be working against other people in the company. A good attitude is vital.
Clear Process Definition - If you haven't clearly defined every process that affects inventory, you'll have trouble making headyway. When you define your processes, look for places that errors might creep in and how to eliminate them. Even the best employee will make mistakes sometimes - formal checks for the most important operations can be a big help. Involve as many people in this step as you can so everyone understands all the processes.
Documentation Of Procedure - The processes that have previously been defined can now be used to document the procedures employees follow to keep the inventory in accurate condition. Make your documentation clear but comprehensive. Write it for specific tasks and specific responsibilities, and include everything your employee needs to know to get that task done. Don't add superfluous information that might be confusing, however. Remember that procedures aren't wish lists, and be realistic about what a human being can accomplish. Double check all documentation after it's been written.
Employee Training - You have to have more than just a written procedure. Your employees must be trained and tested on the procedures. Never test without training formally! If you do the documentation and definition of processes correctly, you shouldn't have much trouble or many surprises while training. However, training is important - it gives you the chance to field test your procedures.
Monitor For Compliance And Set Standards - Once you've managed to create processed and teach employees to use them, you have to make sure they do it correctly. Address issues right away, not after a long time, to keep habits from forming. Set minimum standards for accuracy and productions, but keep them achievable. You can't assume that every employee will work at maximum productivity all the time. We all have good days and bad days. Remember to set different standards for variations in a task - additional processes require more attention from the employee.
