Minimum qualifications for employment in airport operations jobs:
- A bachelor’s degree in aviation management, business administration, public administration, or a related field.
- A minimum of three years’ experience in airport operations.
- Thorough knowledge of airport operations, maintenance, and security.
- Communication skills.
- Interpersonal skills.
- Punctuality.
- Ability to work with office equipment at a fast pace.
- Computer proficiency.
- Good organizational skills.
- Presence of mind to deal with emergency situations.
- Ability to prepare documents clearly.
- Ability to maintain effective working relationships with the staff.
- Planning, organizing, and directing the work of operations, maintenance, and security staff.
- Assisting airport manager in his or her duties.
- Assisting in preparing a budget.
- Procuring operations, maintenance, and security items.
- Ensuring safe operations of the airport.
- Observing and reviewing the day-to-day operations.
- Interacting with the staff.
- Communicating with air traffic control staff for coordinating the traffic flow.
- Preparing written reports, developing and maintaining spreadsheets, databases, and other electronically based reports.
- Communicating with customers.
- Ensuring compliance with the regulations stated by the law and aviation industry.
1. Airline Representation: In this case, people working in airport operations jobs are responsible for the following:
- Maintaining ticket counters.
- Maintaining facilities and services commonly used.
- Communicating with agencies for catering services.
- Ensuring passenger services like bag tags and baggage collection.
- Training airport contact employees.
- Ensuring that services provided are of good quality.
- Auditing passenger fees, airport fees, and taxes.
- Ensuring that all main areas like entry and exit gates and ticket counters are properly marked.
- Provide information related to flights.
- Providing information about boarding procedures.
- Providing the necessary items like boarding passes to the passengers.
- Arranging for snacks and meals in flight.
- Making necessary announcements.
- Loading and unloading of baggage.
- Maintaining ground support equipment.
- Maintaining cleanliness on the airport premises.
- Assisting in aircraft parking and fuelling.
- Monitoring aircrafts.
- Checking schedules of flights.
- Planning the flight routes.
- Coordinating the flow of air traffic.